Your mission
Within our Trust & Safety team, you will participate in payment and verification processes. Some of the tasks will include:
- Payment Disputes, you will learn about our operations and how to manage specific situations.
- Learn about the daily operations in the team, our business, and how we keep it all safe.
- Handle Trust and Safety cases related to Spotahome Guarantee - claims handling.
- Support Landlords & Tenants on payment processes including collection activities.
About us
Spotahome is an international online marketplace which offers verified rental accommodation across 100 European cities in 27 countries and with a global ambition. Spotahome began as a start-up created in 2014 by 4 friends with a vision to revolutionise the traditional real estate space starting with digitalising rentals.
At Spotahome we make renting easy by allowing people to book completely online from wherever they are in the world, with the knowledge that the property they are booking is real and accurate. We are the only ones sending “Homecheckers” to make videos, floorplans, and photos to the almost 100,000 properties across Europe.
So far we’ve helped over 150,000 renters find their perfect home – no more traditional viewings, no more time-wasting, just easy online renting!
We are backed by some of the most highly reputed international investors from Silicon Valley, the UK, and Spain; having raised €80+ Million to date.
